RETURNS OR EXCHANGES

Refund Request Period
You have 14 days from the date you received your item to request a refund. If you exceed this period, we will not be able to process your refund.

Refund Requirements

Refunds are only accepted if the product is unused, undamaged, and in its original condition (including all tags and packaging).
Special promotional items, such as giveaways or discounted items, may not be eligible for a refund. Please refer to the product page for details.
Refund Process

Please submit a refund request through our customer service email or online customer service, providing your order number, product information, and reason for the refund.
We will review and confirm your refund eligibility as soon as possible after receiving your request.
Return Shipping

Once your refund is approved, please ship the item and its original packaging to our designated return address. Shipping costs are the customer’s responsibility, unless the item is defective.
To avoid shipping damage, we recommend using a tracked shipping method. Refund Processing Time
Once we receive the returned item and confirm its eligibility for a refund, we will process the refund request. Refunds are typically credited to the original payment account within two business days.

Customer Service
If you encounter any issues or have any questions during the refund process, please feel free to contact our customer service team. We are dedicated to ensuring your shopping experience is a pleasant one.

Thank you for choosing our products, and we look forward to serving you better!