DELIVERY AND SHIPPING

Order Processing Time
Once your order is confirmed, we will process and ship your order within two business days. Please note that processing times may be delayed during peak periods, such as holiday sales.

Shipping Methods
We partner with several reputable logistics companies, including FedEx, DHL, UPS, and local courier services, to ensure you receive your package promptly. You will see the shipping cost and estimated time of arrival based on the shipping method you select during checkout.

Delivery Area
We deliver throughout Mexico, including remote areas. The exact shipping time and cost will be calculated based on your shipping address.

Shipping Costs
Shipping costs will be displayed at checkout and depend on the shipping method and address you select.

Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number and a link to check the status of your package at any time.

Delivery Time
Most orders arrive within 7 business days of shipment, but actual delivery time may vary due to logistical reasons (such as inclement weather or traffic delays).

Signing for Delivery
Upon receipt, please inspect the packaging and contents. If any damage or missing items are found, please contact Customer Service immediately and note the damage for further processing.

Undelivery
If a package cannot be delivered due to an incomplete or incorrect address, we will try our best to contact you for confirmation, but additional shipping fees may apply.

Customer Service
If you have any questions or encounter any problems during shipping, please feel free to contact our Customer Service team. We are dedicated to ensuring your shopping experience is smooth and enjoyable.

Thank you for choosing our website. We look forward to providing you with quality products and services!